Wednesday, September 29, 2010

impressive


Maybe it's because I am in the middle of reading this book, but when I received this handwritten thank you note for my recent Kate Spade purchased I was stunned. In an age when manners, thank you notes, and kind gestures seem to be going out the window, this note was a real treat. And it was for a pen purchase, not a four hundred dollar bag. Impressed.

3 comments:

Natalie said...

I too am impressed! That is one awesome way to keep your customers satisfied.

Natalie said...

I AM impressed! That is a great way to keep your customers satisfied and add a unique touch. Thanks for sharing!

bright lights, big cities said...

love hand written notes (and have a love to KS)...

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